Business Process Management Portfolio Building

COIT20252 Business Process Management: E-portfolio Assessment Brief

Assessment Overview

Modern business environments require practitioners to curate and critically evaluate innovative practices within the Business Process Management (BPM) domain. This assessment task involves the development of a professional e-portfolio hosted on the Mahara platform. You will document your learning journey across four critical pillars of BPM: Organisational Processes and Structure, Performance Measurement, Process Analysis, and Improvement Methodologies. This cumulative assessment encourages the synthesis of scholarly and professional digital resources into a coherent body of evidence-based professional knowledge. Students should demonstrate independent learning and critical judgement by selecting resources that extend beyond prescribed teaching materials.

Task Description and Instructions

You must construct a four-page e-portfolio, with each page dedicated to a specific weekly topic as outlined in the course schedule. For each page, you are required to research, select, and justify a minimum of five high-quality items identified through independent digital research. Acceptable items may include industry-standard video tutorials, extracts from academic lectures, peer-reviewed or professional websites, and artefacts developed during weekly tutorials. Emphasis should be placed on quality and relevance rather than quantity, ensuring all selected items directly support the learning outcomes for each topic.

Requirements for Each Portfolio Page

• Item Selection – Identify at least five distinct resources such as videos, scholarly articles, or professional tools that align closely with the weekly theme. Resources should be current, credible, and suitable for academic or professional BPM contexts.

• Justification Discussion – Write a 100-word justification for each selected item, totalling approximately 500 words per page. Word counts are indicative and minor variation is acceptable provided the depth of analysis is maintained.

• Summary Component – Provide a concise overview of each item’s content and its contribution to the BPM discipline. Summaries should demonstrate accurate comprehension rather than simple description.

• Rationale Component – Clearly explain why each item is relevant to the specific weekly topic and how it enhances your professional understanding of BPM concepts. Rationales should explicitly link theory to practice.

• Copyright Compliance – Do not upload copyright-protected files; instead, use secret URLs or direct hyperlinks to the original sources. Non-compliance may result in academic penalties.

Weekly Topic Framework

1. E-portfolio 1 (Week 4): Organisational Processes and Structure

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2. E-portfolio 2 (Week 6): Business Process Performance Measurement

3. E-portfolio 3 (Week 8): Business Process Analysis

4. E-portfolio 4 (Week 10): Business Process Improvement Methodologies

Each portfolio builds on the previous one, and students are expected to demonstrate increasing analytical sophistication over time.

Submission and Assessment Structure

This assessment is weighted at 30 percent of the total unit mark. Portfolios 1 and 2 are valued at 6 marks each, while Portfolios 3 and 4 are valued at 9 marks each, reflecting the increased analytical and evaluative demands. Submission is via a secret URL generated in Mahara, which must be pasted into the Moodle submission portal by 1:00 pm on Friday of the relevant due week. Late submissions are subject to institutional late-penalty policies unless an approved extension has been granted.

Marking Rubric Categories

• Knowledge and Understanding – Accuracy and depth of BPM concepts demonstrated through resource selection.

• Technical Literacy – Effective use of Mahara and integration of diverse digital media formats.

• Justification Quality – Clarity of summaries and strength of the reasoning provided for each item.

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• Information Literacy – Professional communication, critical evaluation, and appropriate academic tone.

• Academic Integrity – Correct application of Harvard referencing conventions and in-text citations. All sources must be referenced consistently, and unsupported assertions may reduce marks.

Sample Portfolio Justification Study Bay Notes

High-performing business process management systems depend on the alignment of performance metrics with organisational strategy. Selecting appropriate artefacts for a professional portfolio requires critical evaluation of how well resources integrate theoretical models with real organisational contexts. Evidence-based justification enables assessors to evaluate the practical relevance and academic rigour of each selected item. Research indicates that BPM is a structured management discipline focused on improving organisational performance through systematic analysis and optimisation of business processes (Dumas et al., 2018). Effective portfolios demonstrate technical literacy by incorporating diverse media formats such as industry case studies and expert-led tutorials while applying Harvard-style referencing to maintain academic integrity. Clear, objective evaluation of resources reflects professional standards expected of emerging BPM practitioners.

Contemporary BPM literature emphasises that sustained process improvement requires combining analytical methods, performance measurement, and continuous feedback loops. Empirical studies show that organisations systematically evaluating process improvement methods achieve measurable gains in efficiency, quality, and customer satisfaction (Vanwersch et al., 2016). Integrating such perspectives into an e-portfolio allows students to demonstrate conceptual understanding while critically assessing methodological suitability in organisational contexts, a key expectation at undergraduate and postgraduate levels.

Recommended References

• Dumas, M., La Rosa, M., Mendling, J. and Reijers, H.A. (2018) Fundamentals of Business Process Management. 2nd edn. Berlin: Springer. https://doi.org/10.1007/978-3-662-56509-4

• Harmon, P. (2019) Business Process Change: A Business Process Management Guide for Managers and Process Professionals. 4th edn. Boston: Morgan Kaufmann. Available at: https://www.sciencedirect.com/book/9780128158470/business-process-change

• Vom Brocke, J. and Mendling, J. (eds) (2021) Business Process Management Cases Vol. 2: Digital Innovation and Business Transformation in Practice. Berlin: Springer. https://doi.org/10.1007/978-3-030-38301-5

• Vanwersch, R.J.B., Shahzad, K. and Vanderfeesten, I. et al. (2016) A critical evaluation and framework of business process improvement methods. Business and Information Systems Engineering, 58(4), pp. 243–256. https://doi.org/10.1007/s12599-015-0417-x

• Amaratunga, D., Baldry, D., Sarshar, M. (2001) Process improvement through performance measurement: the balanced scorecard methodology. Work Study, 50(1), pp. 17–26. https://www.researchgate.net/publication/238492642_Process_improvement_through_performance_measurement